Unit 6 Belvedere Court, 10 Beaufighter Road,
Weston Super Mare, BS24 8EE

Opening Hours
Mon - Sun, 24 hours a day

Office Phone
01275 874861


Client Coordinator


Earn up to £29,500 in your first year *

Are you seeking a role where you can consistently provide top-tier customer service and play a crucial role in resolving client issues? If so, a position as a Client Coordinator with Access Your Care could be the perfect next step in your career.

The Client Coordinator’s responsibilities will include liaising with Clients and their families, Social Workers, Commissioning Teams, Nurses, GPs, Care Assistants and other stakeholders to ensure all client enquiries or variations in packages of care are promptly resolved to maintain responsive and positive outcomes for our clients.

As part of this role, you will be working in the community to complete and monitor client assessments, this will include introducing the service and planning a journey, encompassing the passion of the company, and creating an achievable goal to empower our clients and their independence – this is an incredibly rewarding position and is not an opportunity you can miss out on!

You will be working within our fast paced, diverse, and rewarding office environment so if you are someone who enjoys a challenge and has a ‘can do’ attitude with the ability to ‘think outside of the box’ this is the ideal role for you.

This role may involve hands on care including personal care. You will also be scheduled as the on-call manager, this is done on an 8 weekly rota basis, and requires you to work 1 Saturday and 1 Sunday from 07:00-22:30 in that rotation. This is paid hourly on top of your salary.

Some essential/desirable requirements of the role:

  • Previous knowledge and experience in Health & Social Care
  • Level 3 QCF/NVQ in Health & Social Care
  • Experience within a coordinator or equivalent position and the completion of Social Care assessments (preferable)
  • Experience working with Microsoft Office or other relevant software systems
  • Good/competent typing speed
  • Excellent communication skills
  • Excellent organisational and problem solving skills
  • Ability to work under pressure, prioritising own workload and meeting deadlines
  • Will need to be flexible for the needs of the business and
  • Work effectively with team members and on their own
  • Must hold a current British driving licence and have own vehicle

This role is a salaried role, based on a basic of £25,000 per year, something not often seen in the care industry. As well as this you will receive a proud to care bonus, which is paid every 6 months and is equivalent to a week’s earnings in the previous period.

As part of our team, you’ll enjoy a wide range of benefits, including:

– A joining bonus of £1,000

– Proud to Care bonus, worth up to £1,400 per year exclusive to Access Your Care

– Receive up to 33 days holiday per year

– Take part in our employee referral program and receive £250 each time you refer someone to join our team

– Funded Blue Light Card Membership providing you a discount card to enjoy on the high street and online

– Fully paid, comprehensive induction based at our premises

– Fully paid Health & Social Care qualifications and Social Care training

– Kick start your career with a free company phone and new starter kit

– Receive the recognition you deserve with our free professional uniform

– Support to claim uniform tax relief worth £143 per year

– Opportunity to work across our different social care services to progress your career further with Access Your Care or our commercial partners

– Workplace pension

– In house wellbeing support

– Our offices are open 24 hours a day meaning we are always there to support you whenever you need us

* Earnings quoted are based on working 40 hours per week and includes basic pay, manager on call pay and all bonuses.

Come and join our award-winning family business today and make a real difference in our clients lives.

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