The range of services we provide have all been shaped around the following fundamental values
Quality of Care
Treating everyone with dignity and respect, promoting and upholding their rights, privacy, health and wellbeing. Understanding and promoting: equality, diversity and inclusion.
Working effectively with a range of people both inside and outside of the Company ensuring the delivery of safe, high quality care and support; working in a reliable, trustworthy manner, inspiring confidence in others.
Identifying and embracing change, readily seeking opportunities to be innovative. Keeping informed regarding Company developments and taking personal responsibility to update own knowledge, skills and experience to improve the quality of care and support provided.
Listening to and recognising the customers’ perspective and seeking to understand individuals deferring needs. Understanding the importance of customer participation and choice, whilst communicating in an effective and empathetic manner.
Honest and open taking responsibility for own actions and ensuring that outcomes are achieved by doing the right thing.